Privacy Policy | Spin Dinero Casino

Information we may collect

When you use Spin Dinero Casino, we may collect information that identifies you or can reasonably be linked to your account, activity or device. The information collected depends on the services you use, the checks that apply to your account and the choices you make on the website.

Account and contact details

This may include your name, date of birth, residential information, contact details, login information and other details needed to create and manage an account. We may also record information you provide when you contact customer support, submit a request, make a complaint or otherwise communicate with us.

Verification and responsible account checks

To help confirm identity, age, eligibility and account ownership, we may request verification information or documents. Depending on the circumstances, this can include identity documents, information about your address, source of funds information or other material required for verification, anti-fraud, financial crime or responsible gambling checks. We only ask for information that is relevant to the purpose of the check.

Payment and transaction records

We may keep records relating to deposits, withdrawals, bets, gaming activity, account balances, bonuses where applicable and other transactions. Payment information may be processed by payment providers or other service partners. We may receive confirmation and transaction details without necessarily receiving or storing complete payment credentials.

Device, technical and usage information

When you visit the website, we may collect technical details such as your IP address, browser type, operating system, device identifiers, language settings, general location information, pages viewed, access times and information about how you interact with the website. This information can help us maintain security, understand website performance and improve the user experience.

Information from other sources

We may receive relevant information from payment providers, identity verification services, fraud prevention services, analytics providers, customer support tools or other service providers. We may also receive information where it is necessary to protect players, prevent misuse, comply with applicable requirements or investigate suspicious activity.

How we use information

We use personal information for purposes connected with operating Spin Dinero Casino and providing a secure, reliable service. These purposes may include:

Creating, maintaining and administering player accounts.
Processing deposits, withdrawals, bets, gaming activity and other account transactions.
Confirming identity, age, account ownership and eligibility to use the service.
Carrying out anti-fraud, security, financial crime and responsible gambling checks.
Providing customer support, responding to questions and resolving complaints or disputes.
Communicating with you about your account, transactions, security, service updates and important changes.
Sending promotional or marketing communications where permitted and where you have provided the required consent or otherwise allowed us to do so.
Monitoring, testing and improving website performance, functionality, safety and user experience.
Detecting, investigating and preventing unauthorised access, misuse, collusion, manipulation and other harmful or unlawful activity.
Meeting applicable legal, regulatory, tax, accounting, dispute resolution and record-keeping obligations.
Establishing, exercising or defending legal rights and managing business risks.

We seek to use information only for appropriate purposes and to limit access to people and organisations that need it for their work. Where information is no longer needed, it may be deleted, anonymised or securely disposed of, subject to any continuing retention requirement.

Marketing choices

You can choose not to receive optional marketing communications. Marketing messages may include an unsubscribe option, or you may contact us to withdraw your consent. Withdrawing consent will not normally affect non-promotional messages that are needed to operate your account, process transactions, maintain security or meet legal obligations.

Cookies, sharing and security

Cookies and similar technologies

Spin Dinero Casino may use cookies and similar technologies to remember preferences, keep parts of the website working, support account security, measure website use and improve content or services. Some cookies may be placed by service providers that help with analytics, payments, security or website functions.

You can manage or restrict cookies through your browser settings. Disabling some cookies may affect how the website operates or prevent certain features from working as intended. Browser settings differ, so refer to your browser's help information for instructions.

When information may be shared

We may share relevant information with service providers that help operate the website and provide services such as payment processing, identity verification, fraud monitoring, technology, hosting, communications, analytics, customer support and security. These providers should use information only for authorised business purposes and in accordance with their obligations.

Information may also be disclosed where necessary to comply with a legal or official request, meet gambling or financial crime obligations, protect players and the website, investigate suspected wrongdoing, enforce applicable terms or protect our rights. If business operations or assets change, information may be transferred as part of that change, subject to appropriate privacy protections.

Security

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website, internet transmission or electronic storage system can be guaranteed to be completely secure. Players should use a strong, unique password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.

Your privacy rights and data requests

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. You can contact us to request access to your data, correction of inaccurate or incomplete information, deletion of your data, or withdrawal of consent to marketing. You may also ask questions about how your information is used or request clarification about a privacy matter.

How to make a request

Send your privacy or data request to support@spindinerocasino.best. Please explain what you are requesting and provide enough information for us to locate the relevant account or records. We may need to verify your identity before completing a request, particularly where the request involves account access, deletion, security information or sensitive documents.

Access: ask for a copy or explanation of personal information we hold about you, subject to applicable exceptions.
Correction: ask us to update information that is inaccurate, incomplete or out of date.
Deletion: ask us to remove personal information where there is no continuing reason or requirement to retain it.
Marketing consent: withdraw consent to optional promotional communications at any time.
Privacy questions: ask how information is collected, used, shared or protected.

Some requests may be limited or refused where fulfilling them could affect another person's privacy, compromise security, interfere with fraud prevention, conflict with legal obligations or require information that must be retained. We may keep some records for a period required by law even after an account is closed. This can include identity, transaction, account, security and communication records. Such information will continue to be handled for the relevant purpose and retained only as required.

Updates to this policy

We may update this Privacy Policy when our services, technology, processes or legal obligations change. The latest version will be made available on the website. We encourage players to review it from time to time. If a change is important, we may provide additional notice through the website, by email or through another appropriate communication channel.

By using Spin Dinero Casino after an updated policy is published, you acknowledge the updated information handling practices described in the applicable version of this Privacy Policy. If you have questions or concerns about this policy, contact support@spindinerocasino.best.